CardNow FAQs

What is CardNow? How does it work?

Ever buy gift cards you never use? Or find yourself running to the store at the last minute to pick up gift cards? With CardNow, you will always have a gift card ready at your convenience. Whether you need the cards for gifts, rewards, or incentives, with CardNow you will have them available when you need them. These gift cards are the same physical cards you buy at the grocery store but with the convenience of having them available at your fingertips.

The CardNow Starter Box holds 25 gift cards at a time from up to 5 different distinct brands or multi-merchant cards for categories like restaurants and clothing stores. Cards in the box arrive inactive, and when you are ready you can use the CardNow mobile app to scan the card, pick the amount and load funds instantly from your payment card of choice. You can then slide the card in the included envelope, write a note, and deliver!

If you don't quite need 25 gift cards at a time, choose the CardNow Starter Pack - offering 10 gift cards, from up to 2 different brands.

 

What brands are available in CardNow?

CardNow currently features Amazon, Bed Bath & Beyond,  BJ’s Restaurant & Brewhouse, Bloomin’ Brands (Bonefish Grill, Carrabba’s Italian Grill, Fleming’s Steakhouse and Outback Steakhouse), Brinker (Chili’s, On The Border, Maggiano’s), Buffalo Wild Wings, Columbia Sportswear, Happy Dining, Happy Moments, Happy Teen, Kohl’s, Lowe’s, P.F. Chang’s, Red Robin and Spafinder. We are constantly adding new brands. If your favorite brand isn’t available yet, check back soon!

How do I activate a gift card using the CardNow Mobile App?

Watch our How-To video to learn how to use the CardNow mobile app to activate gift cards from a CardNow Starter Kit.

Where can I download the CardNow app?

Click here to download the CardNow app.

 

How do I use the CardNow app to load a gift card?

Using the CardNow app is easy!

  • Download and log into the CardNow app.
    • If this is your first time logging in, you will need to create your account. Be sure to use the same email address as you used to purchase your CardNow Starter Box.
  • Select the + button from the bottom navigation bar.
  • Using your phone and the CardNow app, scan the barcode on the back of the gift card you wish to activate and load. You will need to wait a few seconds while the app validates the barcode. Tip! This gift card must have come from a CardNow box, ordered from the same email address as is logged into the CardNow app.
  • Select the dollar amount you wish to load. There are preset denominations for your convenience, but you can also select “Other” to load a custom amount. Tip! All amounts must be even dollars (10.00, 12.00, etc.)
  • Complete the easy checkout process, using a valid American Express, Discover, Visa or Mastercard debit or credit card to pay.
  • Your gift card will be loaded and activated immediately, ready for you to gift (or use!). 

 

Do I have to use the CardNow app in order to use CardNow?

Yes. In order to load (add value) to a gift card from your CardNow Starter Box, you must use the CardNow app. The app captures the gift card’s barcode via your device’s camera, ensuring the correct gift card is loaded.

 

I'm having trouble using the CardNow app. Help!

  • For the CardNow app to work properly, you must allow permissions for it to access your camera and location, and have enabled notifications. These settings allow the app to scan the barcode on your gift card for loading and notify you when your card is loaded and ready to gift (or use!).
    • Need help changing your app permissions? These helpful articles from How-To Geek walk you through the steps.
  • If you are still experiencing trouble with the app, you can find more information through our support center.

 

How big is a CardNow Starter Box? (Will it fit in my kitchen or desk drawer?)

CardNow Starter boxes are 6.5″ wide, 5.5″ deep and 3″ tall. It fits in standard desk and kitchen drawers for easy storage.

 

I'm low on gift cards in my CardNow Starter Box. How do I get more?

Ordering additional cards – refill packs – for your CardNow Starter Box is easy! 

To order refills, you must be logged into your CardNow account, and have previously ordered a CardNow Starter Box.

Once you have logged in (and ordered your first box), you will be able to view the refill packs. Simply add refill packs from your desired brands to your cart, and checkout! All refill packs are free.

Coming Soon – Auto refills! Join our email list to be notified when our Auto Refill feature is live.

 

When will my CardNow Starter Box arrive?

Your CardNow Starter Box should arrive in 7-10 business days from ordering.