Return & Refund Policy

Return Policy

We want you to fell like CardNow is the perfect match for your gifting needs. If it’s not the right service for you, we’ll help you get it sorted and have you on your way. You can return a CardNow Box for a refund or store credit within 30 days of delivery. Return shipping costs apply, and the box and all associated inventory must be in its original condition and packaging to be accepted. Any additional shipping charges for expedited delivery are non-refundable.

However, if your CardNow Box is damaged or defective in any way we’ll take care of it and work with you to find the best solution.

To start a return, contact us at support@cardnow.com.

Refund Options

You can choose to receive store credit for your return, or have the original payment method refunded. Any associated return shipping costs will be deducted from the refund amount.